Privacy Policy

Last updated: May 28, 2026

1. Introduction

Antidote Cleaning (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit antidotecleaning.ca or submit an inquiry through our website.

2. Information We Collect

We collect information you provide directly to us, including your name, phone number, email address, home address, and the service you are inquiring about. We also collect standard website usage data such as browser type and pages visited.

3. How We Use Your Information

We use your information to respond to your service inquiries, contact you about your booking, send occasional marketing communications if you have consented, and improve our website and services.

4. SMS Communications

If you have opted in to receive SMS notifications, we may send you service updates and occasional marketing messages. Message and data rates may apply. You can reply STOP at any time to unsubscribe.

5. Sharing Your Information

We do not sell your personal information. We may share your information with independent cleaning professionals in our network solely for the purpose of fulfilling your service request. Antidote Cleaning operates as a referral agency connecting clients with vetted independent cleaners.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

7. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@antidotecleaning.ca.

8. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@antidotecleaning.ca or call 604-330-1188.